Tech Clarity has 20+ years of consulting with small and large customers in regards to Unified Communications and Contact Center. We offer no-charge consulting to help our clients deliver the best communication experience internally, but most importantly externally to its customers.
CX, or Customer Experience, encapsulates everything a business or an organization does to put customers first, managing their journeys, and serving their needs.
Tech Clarity offers an excellent customer experience to you, by guiding your journey from start to finish, learning about your business, sitting down with your employees, learning the tools you use, listening to the voice of the customer, and finally creating a full gap analysis defining areas of need. After thorough analysis, we present our recommendation which could mean using internal tools or choosing UC/CX solutions on the market.
Given our 20+ years of experience in this area, we bring the correct solutions that match our gap analysis and meet your budget needs. We help you make a selection, negotiate an excellent price point, and follow the project through to finish should you choose to move forward. You sign paper
directly with whomever software provider is chosen, should the journey lead us to that end.